| Q.
What is included in a rental from Frozen Drink Madness?
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A.
Frozen Drink Madness prides ourselves on excellent customer
service. We educate you up front on machine placement, estimating
mix volume, machine operation, mixing instructions, recipe
advice, flavor choices and everything else that will help
make your party a success.
In addition
to the personal support, our rentals include at no cost to
you:
1.) Personalized
instructions on machine operation and mix preparation,
2.) Written instructions (if requested),
3.) 25 foot extension cord (when needed),
4.) A sturdy rolling cart for you to use to support the machine,
5.) A 5 gallon mixing jug.
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ALL
YOU NEED TO PROVIDE IS
WATER, POWER, LIQUOR (IF YOU WANT IT)
& FRIENDS (IF YOU HAVE 'EM)!
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| Q.
Are the frozen drink machines easy to use? |
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A.
You
bet! With any of our packages, we instruct you on how to use
the machine, make a batch of drink mix and give you helpful
hints to keep the frozen drinks flowing. We give you printed
instructions with your invoice and each of our bottles of
mix have clear instructions and recipes. If you select to
have your machine delivered, we mix up your first batch and
show you how to mix up the subsequent batches.
We provide you with a clean 5 gallon jug that makes mixing
the drinks easy and efficient.
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Q.
How much do the machines weigh? What are their dimensions?
A.
That depends
on the machine you rent. We offer several different machines.
We will determine the best machine for you based on your party
size. We recommend that if you pick up a machine from our
warehouse you must drive an SUV, Pickup or Minivan.
Here is a list of a few of our machines with weights and dimensions:
WILCH/CRATHCO
and SANISERV:
Specs:
Height: 26.5(in)
Width: 13 (in)
Depth: 24.5(in)
Approx. Weight: 180 lbs
TAYLOR
Specs:
Height: 27.5(in)
Width: 16 7/16 (in)
Depth: 27 11/16 (in)
Approx. Weight: 185 lbs
2 HEAD
VISUAL MACHINES
Specs:
Height: 31.9(in)
Width: 16(in)
Depth: 24.5 (in)
Approx. Weight: 130 lbs
REMEMBER
TO MAKE ROOM FOR THE CART
Specs:
Height: 33 1/4(in)
Width: 18(in)
Depth: 25 7/8(in)
Approx. Weight: 35 lbs
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| Q.
Do you rent machines for kid's parties? |
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A.
Absolutely! We do kid's parties, church functions and any
other function where nonalcoholic beverages are consumed.
All of our cocktail mixes taste great with or without liquor.
In addition, we have a full line of ChillyFruit products with
20% fruit juice available that children and adults
love.
Take
a look at our ChillyFruit flavors:
Blue Raspberry, Black Cherry, Sour Apple, Strawberry Banana,
Orange Mango, Cherry, Cherry Limeade, Strawberry & Grape.
Sometimes we do get in other flavors. Just call us to see
what is available.
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Q.
Do I need to have someone serving the frozen drinks?
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A.
No. The machines are self-serve and easy for you and your
guests to use. If you keep the machine full, it will keep
the frozen beverages flowing. It is helpful, however, to assign
someone to keep the machine refilled, so you can keep your
guests happy and your party going!
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| Q.
How much ice does the machine need? |
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A.
NONE! Our frozen drink machines will do all the freezing for
you. All you need to do is pour in the mix and the machine
takes care of the rest.
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| Q.
What kind of table do I need for the machine? |
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A.
You don't need a table. We provide you with a sturdy rolling
cart to hold the machine. This cart is made with a "well"
so it will catch the spills. The cart will also help in moving
the machine.
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| Q.
We are having 200 people so we would like to rent 1 machine...is
that OK? We are having beer and wine too. |
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A.
The rule of thumb when renting a frozen drink machine is rent
1 machine for every 100 party guests. We will help advise
you in more detail when you make your reservation. You will
be surprised that most of those die hard beer and wine drinkers
will drink a frozen drink or two. Remember, they can get beer
and wine at any party, but how many times do they get a frozen
drink? It is a special treat at a party and most of your guests
will appreciate one or two or three....
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| Q.
Do you require a deposit? |
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A.
We require a valid credit card to reserve a machine along
with the name & billing address of the credit card. If
you wish to pay for the rental with this card, we will not
charge your card until the day of your party unless you cancel
without giving us at least 48 hours notice. Remember; we reserve
the machines for you and turn away other business so that
your party will have frozen drinks. Please cancel with proper
notice so we can rent the machines to someone else.
Also
keep in mind that you are responsible for payment of the rental
regardless of inclimate weather.
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| Q.
How far in advance should I reserve the machine? |
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A.
If your party is not on or around a major holiday (Mardi Gras,
Cinco de Mayo, July 4th, Memorial Day, Super Bowl weekend,
Labor Day, Halloween, Christmas or New Years Eve) you can
usually reserve it with 1 week's notice. You will want to
reserve the machine earlier for the traditional holiday party
dates. But remember, the sooner the better...you don't want
to miss out!
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| Q.
Where is your warehouse? |
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A.
Our warehouse is located at 2905-C Armory Drive, Nashville,
TN 37204.
Directions:
I-65 South to the Armory Drive Exit. This is the exit (southbound)
right after I-440. When you exit at Armory Drive, the road
will take you back over the highway. Stay on Armory Drive....you
will come to a 4 way stop at Sidco Drive. Go straight through
this intersection. You will see O-Charley's plant on the right.
Keep going straight and it will look like the road dead-ends
into the Railroad tracks..but it curves left. You are still
on Armory Drive. Go all the way to the end again and it will
curve to the left again. On that second left curve, look to
the left. You will see a cement ramp going up to a building.
That is our Warehouse. The address is 2905-C Armory Drive
and the number is above the bay door.
CLICK
HERE FOR A MAP
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| Q.
When do I pick up the machine? (When do you deliver the machine?) |
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A.
Pick-up packages: Unless you choose our Extended Party Van
package, all rentals are picked up (or delivered) the day
of the party at a designated time. We will call you the week
of the event to confirm the time of the pick up or delivery.
The Extended Party Van package allows you to pick up the machine
on a Friday (at a designated time) and returned the following
Monday at a designated time.
Delivery packages: Machines are delivered the day of the event
and picked up the following day at a designated time. If you
choose to have the machine for the whole weekend, then the
machine will be delivered on Friday at a designated time and
picked up on Monday at a designated time. Please note that
overnight or daily rentals do not mean the rental is for a
full 24 hours.
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Q.
When do I return the machine? What if I'm late?
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A.
Pick-up packages: Unless you choose our Extended Party Van
package, all rentals are due back the day after the party
at a specified time. If you have a Saturday rental, we will
meet you at the warehouse on Sunday at a designated time for the return of the machine. If you choose the
Extended Party Van package all machines must be returned on
Monday at a designated time.
Delivery packages: Machines are delivered the day of the event
and picked up the following day at a designated time. If you
choose to have the machine for the whole weekend, then the
machine will be delivered on Friday at a designated time and
picked up on Monday at a designated time.
Please note that "Daily" rentals (per day
rate) do not necessarily mean the rental is for a full 24
hours.
LATE RETURNS: If you have picked up a machine at the
warehouse, please be prompt in returning it. Our designated
return times will be given to you at the time of the rental. If you are late,
we will charge you $20 per hour late fee (to be charged in
1/4 hour increments). Please note that "Daily"
rentals (per day rate) do not necessarily mean the rental
is for a full 24 hours.
Late
night Pickups (& Delivery Packages) are available for
an additional fee.
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| Q.
Do I clean the machine before returning it? |
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A.
If you picked up the machine, you need to drain the remaining
product, flush the machine with warm water (draining it out
of the spout) and wipe it down before you return it. Don't
worry about it being spotless. We take care of the sanitizing
and polishing back at the warehouse. This suggestion is more
for the protection of you and your vehicle than for us. The
machine will be extremely heavy if you still have product
in it. They can get messy after a party so you may want to
protect your vehicle's interior by at least flushing it and
wiping the exterior.
If
you had the machine delivered, don't worry about draining
it or cleaning it at all! We take care of all of that for
you!
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| Q.
How many bottles of mix will I need for my party? |
| A.
Here is the Frozen Drink Madness Rule of Thumb for frozen drinks:
if you give a guest the choice of beer, wine, soda, or a frozen
drink, 8 out of 10 guests will drink more than one frozen drink....especially
if there is alcohol involved. The mix comes in 1/2 gallon containers
for $20 each with a rental. They are concentrated and dilute
with water. The recipes for the drinks call for liquor to be
added in different ratios depending on the flavor of mix.
We
discuss your individual party needs with you prior to the
rental. Many times we might suggest that you buy extra mix
for your party. Remember: Any mix that remains unopened (container
is still sealed) and was kept in a cool place (not out in
the open heat or direct sunlight...this ruins the mix) can
be returned for a full refund. It is better to have too much
at your party than to run out of mix.
Here
are the yield rates for our different flavors: Check our Drinks page for more
Cocktail
Mixes w/Liquor:
Margaritas- 70 to 75 8-10oz drinks
Daiquiris- 50 to 60 8-10oz drinks
Pina Colada, Orange Mango, Black Cherry, Sour Apple, Peach,
Cherry Limeade- 40 to 50 8-10oz drinks
Cocktail
Mixes w/out Liquor:
All flavors - 50 to 55 8-10oz drinks
ChillyFruit
Mixes w/out Liquor:
All flavors- 30 to 40 8-10oz drinks
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Q.
How much liquor do I need to buy for the frozen drinks?
Do you supply the liquor? |
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A.
No, we don't sell or supply liquor of any kind. If you use
liquor with our mixes, you must provide it and accept responsibility
for your guests who choose to drink it. We are in the business
of selling you nonalcoholic frozen drink flavors and renting
(or selling) you machines. The amount of liquor depends on
what type of drink you make. If you are serving a great deal
of people, call us and we can help you make the most economically
accurate liquor estimate (we have some tried and true "tricks
of the trade").
Here
is a list of suggested recipes/amounts of drinks with liquor:
Frozen
Margarita and Strawberry Margaritas: 3 liters of tequila
Frozen Orange Mango Margaritas: 1 - 1.75 liters of tequila
Frozen Lynchburg (Whiskey or Bourbon)
Lemonade: 1.75 liters of Crown, Seagrams, Makers Mark OR Jack
Daniels
Frozen Louisiana Hurricane: 1.75 liters of white rum &
1/2 liter of coconut rum
Frozen Pina Colada: 1-1.75 liters of white or dark rum
Frozen Daiquiris (Strawberry, Peach, Banana, Rum Runner, Blue
Hawaii & Mai Tai): 1.75 liters of white rum
Frozen Peach Bellini: 1 liter of white rum, 1/2 liter of Peach
Schnapps & 6 bottles of champagne (750 ml sized bottles)
Frozen Fruity Daiquiris (Orange Mango, Cherry Limeade, Black
Cherry, Sour Apple) : 1 to 1.75 liter(s) of white rum, vodka
OR coconut rum.
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| Q.
Do you make your mix from scratch? |
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A.
No, but with our mix you make it from scratch!
We provide you with a clean 5 gallon mixing jug so that you
know exactly what goes in your drinks....NO guesswork;
NO mystery ingredients; NO taste inconsistencies; NO "paint"
buckets!
Our
mix is manufactured especially for Frozen Drink Madness and
ChillyFruit to our highest specifications and requirements.
It is FDA approved and comes in completely shelf stable, sanitary
sealed bottles. This mix is a concentrate that dilutes with
water. You don't have to waste any additional liquor with
our mix. You can easily regulate the amount of liquor needed
for your first batch and all the subsequent batches.
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| Q.
Can we use our own mix when renting your machine? |
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A.
No. We require that you use our mix in our machines. Our mix
is specially formulated for our frozen drink machines. Other
mixes can contain too much water and not enough sugar which
can cause the mix to form ice chunks. Those chunks can get
caught in the augers of the machines which can cause severe
damage. Too much water can also cause a complete freeze up
of the machine.
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| Q.
How long does the mix take to freeze? |
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A.
The amount of time depends on several factors: type of machine
you select, electrical current available, distance from the
electrical outlet, heat, humidity, direct sunlight & temperature
of the mix. We have all types of machines available for rental.
Our fastest machines take 7 minutes to freeze indoors, but
they require a full 20 amps of electricity. This may not be
appropriate or necessary for your party. You might prefer
a 2 barrel machine to offer more variety of flavors for your
guests. These machines are great for parties under 50 people,
but they do take longer to freeze (about 1 hour indoors).
Our single barrel commercial machines are a perfect solution
if you only have 15 amp circuits. They hold more than the
fastest freezing machines and only take 20 to 30 minutes to
freeze indoors.
When
you factor in heat, humidity and direct sunlight to the freeze
time, you can usually double your freeze time on any machine.
You have to remember; these are mini freezers. Have you ever
noticed how your deep freeze or refrigerator that you keep
in the garage does not perform optimally during the summer?
It sweats and the compressor is constantly running trying
to do its job with those high summertime ambient temperatures
that Nashville is famous for. Well, a frozen drink machine
is exactly the same. The more heat, the longer the freeze
time. So keep the machine shaded and as cool as possible with
those summer parties and you will be enjoying those frozen
concoctions all night long.
We
will discuss all of these factors with you when you make your
reservation. We want you to be aware of everything so that
your party will be a success!
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| Q.
Can I just use my big orange extension cord? I think it is around
100 feet or so! |
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A.
No. We send you with the proper extension cord when it is
needed. The best way to run a frozen drink machine is by plugging
it directly into the wall. We understand that in a lot of
cases that just isn't possible. We supply you with the use
of a 25 foot, 12 gauge extension cord if you need one. Don't
try to plug up another extension cord to the one that is supplied.
Here is what can happen if you try to use the wrong gauge
or too long of a cord:
1.)
Your cord will more than likely be destroyed (burned to be
more exact),
2.) The compressor most likely won't turn on....so it won't
freeze the product,
3.) You could possibly burn up the machine. Rewiring a machine
can be expensive.
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Q.
I plugged in my guitar amp (deep freeze, microwave, popcorn
popper....) in the same plug with the machine and my breaker
blew....why?
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A.
We will skip the detailed instructions on building wiring
and electricity. Suffice it to say, you were asking too much
of your plug. When you use our machines, you want to have
as dedicated a circuit as possible. Most homes and other buildings
are wired with either 15 amp or 20 amp circuits. Sometimes
there are several plugs strung on one circuit. You don't want
to try to run a frozen drink machine that pulls anywhere from
12 amps to 19 amps on the same circuit with your refrigerator,
deep freeze, window air conditioner, musical equipment or
anything else that pulls a lot of electricity. You especially
don't want to plug in anything else into the same outlet with
the frozen drink machine. See our troubleshooting
guide for more suggestions to help you make your party
a success!
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| Q.
We are having our party at the lake, can we use a generator? |
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A.
No. We don't allow our machines to be used with a generator.
Most generators do not provide enough electricity for a frozen
drink machine to run properly. If a machine is exposed to
a low voltage situation for a long period of time, it can
cause serious damage to the machine. Although some rental
companies will tell you that they allow you to use a generator,
be careful....if you damage their machine, it could get costly.
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| Q.
What happens if the machine doesn't freeze? |
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A.
Although rare, unexpected things can happen. We are available
by phone the day & night ('til 8 PM) of your party. Call
us, we can walk you through 90% of the problems that a machine
might have.
See our troubleshooting guide
for more suggestions to help you make your party a success!
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Q.
Need another reason to rent a frozen drink machine?
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A.
Any party is better with a frozen margarita or frozen drink
machine! Here are some traditional parties that would be COOL
parties with a frozen drink machine: Bachelorette party, bachelor
party, birthday party, graduation party, wedding receptions,
wedding rehearsal dinner, bridal shower, baby shower, Bar
Mitzvah, Bat Mitzvah, job promotion, retirement party, Happy
Anniversary party, cocktail party, family picnic, tailgating,
Titan's parties, Super Bowl Parties, football parties, school
proms, school dances, school fundraising, fiestas, pool parties,
margarita parties, happy job promotion, cocktail party, family
picnic, family reunion, tennis tournaments, golf tournaments,
charity fundraisers, church fundraising, little league baseball,
kid's football, youth soccer leagues. THANK GOD SCHOOL HAS
STARTED! PARTY....
Of
course the traditional holidays like Mardi Gras parties, Christmas
party, Halloween Party, July 4th party, Cinco de Mayo party
or Fiesta, Memorial Day party, Labor day parties, Easter parties,
Easter egg hunt, Valentine's Party, Super Bowl Party, Hanukkah
Parties, Purim Party, Kwanzaa Party, New Year's Eve party,
St. Patrick's Day Party......you have the party and we
will help you make it COOL!
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